It is our job to help employees meet new challenges in an equitable environment that supports their development and advancement. The dedication, dexterity and resilience of our people enable everything we do and were critical to helping us navigate the extraordinary global challenges of 2020.

2020 team highlights

We expanded efforts to support our people during a year that highlighted the value of human connection and understanding. This included an in-depth review of our diversity, equity and inclusion (DEI) practices and performance, as the first step in developing a comprehensive DEI strategy. We also kept our employees safe, engaged and productive throughout the COVID-19 pandemic.

  • Launched a company-wide assessment of the current state of our DEI policies and practices to inform strategic planning through engagement with employees and senior leaders.
  • Rolled out a comprehensive COVID-19 response strategy to protect employee safety and well-being.
  • Had zero COVID-related layoffs, pay cuts or on-the-job transmission of the virus, as a result of our robust response to the global pandemic.
  • Launched a new employee resource group, the Emerging Professionals Network.

2020 team highlights: by the numbers

136K
hours of employee development and compliance training
20%
increase in racially/​ethnically diverse employees since 2016
3.6%
voluntary turnover for 2020

2020 corporate responsibility materials

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