Community Development Program

Stakeholder Engagement & Feedback

In 2018, we initiated a social risk assessment process to better understand our impacts and community needs. This process includes a review of guidance from international standards including the Equator Principles, the United Nations Guiding Principles on Business and Human Rights, and the IFC Performance Standards. We began assessing social impacts in Corpus Christi and for the Midship Pipeline, and we are in the process of developing an assessment for Sabine Pass.

Grievance Mechanism

As part of our effort to respond to community needs in the Corpus Christi area, we recently established a formal stakeholder feedback mechanism. We’ve established a similar mechanism for Oklahoma communities near the Midship Pipeline, and plan to implement a formal stakeholder feedback mechanism for Sabine Pass in 2019. Our engagement process is based on community partnership and is an accessible mechanism to collect, record, and address community input. We value and consider all feedback from our stakeholders and offer a range of communication channels for them, such as e-mail, toll-free phone numbers, social media, and websites.

In 2018, we began formally logging and tracking feedback from the local community near Corpus Christi to ensure timely and transparent action to address concerns. We recorded 68 concerns in 2018 covering issues including noise, light, emissions, and traffic. We engaged with 100 percent of community members who submitted feedback.

Ongoing Consultation Mechanisms

Communication takes place through a variety of methods, including individual meetings, public presentations, in-home informational briefings, local community advisory panels (CAP), engagement in local chambers of commerce and civic organizations, community e-mail announcements, local text alert systems, direct mail and community open house meetings.

Stakeholder Engagements

Communicating with our stakeholders on key issues is critical to Cheniere’s success. We engage with government officials, customers, the community, nongovernmental entities, nonprofit organizations and industry associations to encourage mutual understanding and feedback around our business, fostering trust and cooperation. We communicate using a variety of means, including social and digital media, community meetings, corporate publications, one-on-one discussions, and through participation in corporate and community events. Our stakeholder engagement discussions help us to identify and mitigate social impacts, cooperate with industry and the community on mutual issues and benchmark our progress.

Community Outreach:

1. Community Open Houses:

In 2018, we conducted two community open houses in anticipation of commissioning of Train 1 at our Corpus Christi facility. These engagements included individual conversations between community members and the Cheniere Operations and Public Affairs staff, as well as live LNG demonstrations to better inform and educate local stakeholders on our product and process. These events were in addition to multiple in-home project update briefings provided to intimate groups of residents who live in close proximity to the facility.

Cheniere also hosted a community open house in southwest Louisiana to introduce the proposed Project to construct a third vessel berth at the Sabine Pass facility and discuss current operations at the facility. Several local stakeholders, including residents and local officials, attended the event to learn about the proposed project.

2. Community Advisory Panel:

In 2018, we created the Coastal Bend Community Advisory Panel (CAP), which is comprised of 25 community members from across the Corpus Christi region, representing a diverse range of ages, occupations and communities within the Coastal Bend. This group met monthly throughout the year to learn about specific aspects of the Corpus Christi Liquefaction (CCL) Project, provide feedback and suggestions from the community that better helped us communicate with our local stakeholders and mitigate localized impacts. 

3. Tribal Outreach: 

As part of the ongoing outreach plan, we reached out to 18 Native American tribes for discussions on the Midship Pipeline Project’s Tribal Monitoring Plan and Unanticipated Discoveries Plan to solicit feedback, concurrence regarding the plans, and identification of specific areas for Midship-led monitoring.

4. Public Presentations:

Throughout 2018, we gave numerous public presentations regarding the commissioning and startup of the Corpus Christi facility to local city councils, commissioners’ courts, rotary clubs, chambers of commerce and economic development organizations throughout the region.

Community Engagement:

1. Public Safety Briefings:

In 2018, Cheniere hosted a workshop for local first responders and law enforcement agencies that included briefings on the CCL Project’s emergency management plans and procedures and health and safety programs.

2. Ongoing Project Briefings:

Throughout 2018, as permitting continued on the Midship Pipeline Project, staff conducted dozens of individual project briefings with state and local officials and other stakeholders (including landowners) to keep them apprised of project milestones and timelines and solicit input and feedback.

3. Community Engagement Events:

In October 2018, we hosted eight community engagement events to provide Midship Pipeline Project updates and announce financial contributions to local Science, Technology, Engineering and Math (STEM) education programs at technical and vocational institutions in the Project area.  Attendees included local officials, educators, students and various business and civic organizations.

4. Public Safety Workshops:

In November 2018, we hosted two public safety and security workshops with county sheriffs and the Oklahoma Department of Public Safety across eight counties regarding our Midship Pipeline Project.  Representatives included in these workshops included leadership teams from Midship’s general contractors and internal representatives from Health, Safety and Security, Engineering and Construction and Public Affairs.

5. Health and Safety Briefing:

In 2018, Cheniere conducted an outreach meeting in the community of Sabine Pass, Texas, in order to discuss the Sabine Pass Liquefaction facility’s current health and safety programs and emergency management processes. The meeting also provided an opportunity for community leaders to provide feedback and ask questions regarding the plant’s operations.

Respecting Indigenous Peoples

Our operations in Texas and Louisiana are not located in or on designated Native American lands, nor have our operations ever caused resettlement of Indigenous peoples. Nonetheless, we respect Indigenous peoples and aim to preserve the culture of Indigenous communities near our operations. As required by FERC, we notified federally recognized Native American tribes of our planned activities for our LNG terminals and pipelines during the initial permitting process.

Midship Pipeline

Since the permitting process for the Midship Pipeline began in 2016, we have engaged more than 2,000 stakeholders to identify, discuss, and resolve concerns. This included 18 Native American tribes identified as having potential historic or cultural interest in portions of the pipeline route. Although the pipeline does not cross tribal-owned lands, we worked with tribal representatives on extensive cultural and historical surveys and conducted outreach with local regulators, including the Oklahoma Historical Society and Oklahoma Archeological Survey.

We took measures to mitigate the potential negative impacts of our construction or operations activities on Indigenous peoples throughout the planning and design of the project. We developed an action plan, referencing industry best practices, for preserving cultural artifacts in the event of an unanticipated discovery during construction or operations. We also consulted with an external tribal engagement facilitator to help us communicate with tribal leaders about the project and solicited the facilitator’s feedback on our unanticipated discoveries plan, as well as the project’s tribal monitoring plan, going above and beyond regulatory requirements.

We will continue to communicate with tribes and other community members during the pipeline’s construction and after operations commence. For additional information on the Midship project, please visit our website at

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